| Address: | Lenskart store Rawatpur Kakadev Kanpur Pincode: 208025 |
The way of talking of lenskart's employees at store is to bad towards me.
They nothing know about the process what they work at store, the complaint is regarding I purchased a product on lenskart online and their is fitting issue in product so I returned it and their is option regarding return is at offline store or online, I choosen offline because that is near to me also one reason it is taking time. So when I visit the store the process going on they tell me the return process is only available after 24 hr the product is purchased, that is not point if you unable to perform than just say excuses after some time one employee came to me and asking what's the problem regarding you I told him the size is not fitted on me so I return it then he told why you not check the online fitting. Just you purchase the product online and return offline then i told him if the services are giving to me then i used it to claim you are not authorised to do what you say.
Lastly i call coustomer care to told the problem regarding me that the behaviour of employees towards me and then she talk to him (employees at lenskart) employees just told opposite and further talk going on. Was this information helpful? | 
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