[Resolved] Lenskart — big scratch in my

Dhanu Rebel

from Ponnuru, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530047

Hi this is dhanunjaya from vizag recently i given my spects to service in lenskart showroom vizag nad branch before i am given my spects ther is no scrach in my spects yesterday i go for taking spects in my spects ther is big scrach they simply saying that ther is scrach i am not a new to lenskart i am start using spects with lenskart so look on this issue i am uploading my complaint number photo

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Jan 7, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2017

Lenskart Customer Care's response Hi Dhanunjaya, we apologize for the inconvenience caused. We tried calling you however, we couldn't reach you. We would request you to confirm whether you're looking for the same frame or other so that we can proceed with the replacement. Please share a suitable time to reach out so that we can discuss this further. Please feel free to write to us for any assistance.

Verified Support

Dec 06, 2017

Lenskart Customer Care's response Hi Dhanunjaya, as discussed, we're glad that your replacement order has been delivered and you're satisfied with it. Please feel free to write to us for any assistance.