Lenskart — Careless staff with zero management.

Address:

Jalandhar, Model town

After submission of my product for exchange, I went to Lenskart (Jalandhar) on 27/5/22. After reaching there, their system was not working as usual. After selecting the frame, the staff told me that they will place the order on my behalf and I can go back. Today when I called them they said they have placed a mail NOT ON 27/5/22 but on 29/5/22 which is really very careless of them. Today, after 4 days they are telling me that they have to go through the same procedure again which is just not understood of them to me.

Client name- Ishu Verma
Client number[protected]