Submit a Complaint
Other
Lenskart

Lenskart — Charged for glasses but never received

I received notification of order #[protected] being placed and was suppose to receive by June 14th. The money has been removed from my checking account.

To-date I have not received my glasses nor have I gotten an update on the order. Please either shjip my glasses or provide me with a refund.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 
1 Comment

Related Lenskart reviews

[Resolved]Lenskart - Refund not provided[Resolved]Lenskart - Complaint Regarding Incorrect Prescription and Missing Product - Demand for Refund[Resolved]Lenskart - Eyeglasses - specs vision not clear. Power of eyetest and specs mismatch[Resolved]Lenskart - Invoice is not Provided[Resolved]Lenskart - Warranty claim1
View all 1643 Lenskart Reviews

Comments

Hi There! We can understand the situation and we really apologize for the inconvenience caused. Further, we request you to kindly share your Order no# if any /contact details so that we can assist you in a better manner. Thank you
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1643
    Pending
    238
    Resolved
    1208
    View all 1643 Lenskart reviews & complaints
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information