[Resolved] Lenskart — Cheated and Irresponsible behaviour by Lenskart

[Resolved] Lenskart — Cheated and Irresponsible behaviour by Lenskart

G g0547s from New Delhi, Delhi

It was told to me that lenskart will update me about the escalated request to get approval for pickup and replacement of wrongly given eyepower/glass alongwith frame. But, it being more than 1 month but no response from lenskart !!! I already shown good amount of patience... But disappointed to say that lenskart haven't shown their responsibility yet !! I am a gold member of them but getting worst service. I am suffering from eye pain due to wrong eye power provided but Customer care don't provide update for replacement and even no response for email sent. Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Jan 13, 2021 Updated by g0547s As per lenskart, This is in the reference number for my concern 11950530. And order reference is [protected] Verified Support Jan 15, 2021 Lenskart Customer Care's response We never want our customers to face an issue like this. Thank you for sharing the details. Please be assured that we will get this checked and we'll connect with you at the earliest.
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