[Resolved]  Lenskart — Cheque Refund Not Received Yet

Address:Kamrup Metropolitan, Assam

Order No.: [protected] I ordered two sunglasses from LensKart.com. I received it on 5th June, 2014. But I was facing sizing problems with both the sunglasses. So I returned it to LensKart. they received it on 9th June, 2014. In the same day, I requested Cheque Refund for the amount I have paid for the above order. They said that I will receive my cheque within 6-7 days and they also said that I will receive the Tracking details via email. On the 3rd day, again I contacted customer care, they said That my cheque refund request is in process, the whole process will take 10-12 days. On 15th June, I again contacted Customer care. They said that the whole process will take 8-10 days.. The three customer care executives given me three different processing time... The exact time only God knows... Today, I again contacted LensKart. They informed me that the cheque hasn't been dispatched yet... But it has already 8 days left... So I am totally confused... I will really receive the cheque or not... So I request you... Please dispatch the cheque and send me the tracking details as soon as possible... Otherwise if the cheque wouldn't be dispatched within 48 hours, I will never buy any products from LensKart and also I will never recommend LensKart to anyone...
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
After the next day of registering this comnplaint they sent the cheque. And I received it to lately i.e. after 5 days. Thanks to www.consumercomplaints.in
customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1643
    Pending
    238
    Resolved
    1208
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information