Lenskart — Claim Rejected

I have purchase 2 Glassed from the Lenskart, bopal ahmedabad and also make the payment of the insurance approve 8 to 10 month back.

Few days ago some problem in 1 glasses so went to lenskart bopal ahmedabad and they resolved within week.

Again 2 days back same problem comes and i went again to the shop now they told me now this will not resolved and should be go in claim side so they requested for the claim.

Today i received the message that the claim has been rejected mentioning the reason request from vsm.

Very bad experience.

Please support me in the matter.

Sanjay SHarma
M - [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi There! We can understand the situation and we really apologize for the inconvenience caused. Further, we request you to kindly share your Order no# if any /contact details so that we can assist you in a better manner. Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1643
    Pending
    238
    Resolved
    1208
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information