[Resolved] Lenskart.com — Lenskart. Com. Spectacles last 40 days passed away till date not delivered to me.

Dinkar soni

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411041

Ordered place 12 535 dtd. 20fab17 by surabh singh and ganesh jadhav... But till date not full fill nor refund the amount with compensation amount??? Please forward this serious matter to piyush bansal ceo lenscart.com... Immediately for take prompt action and transfer the amounts of advance and compensation amounts both in my bank account immediately details of bank account number is already with pratik sharma...

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May 22, 2017

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

Lenskart Customer Care's response Hi Dinkar, we apologize for the inconvenience caused. We tried to search for your order details through the details provided by you, however, couldn't track any order detail. Kindly share your order ID/contact number with us so that we can assist you better.

Verified Support

Apr 21, 2017

Lenskart Customer Care's response Hi Dinkar, we apologize for the unpleasant experience. As discussed, your refund has been successfully done in your bank account and your feedback has been highlighted. We will definitely work on it in order to improvise your experience in future. As a goodwill gesture, we have already offered you a best possible discount on your future purchase. please feel free to revert in case of any further assistance required.

Apr 21, 2017

Updated by Dinkar soni Till no amount as a single rs. Transfer refund amount in my account and still compensation amount also transfer in my account??? Lenscart.com unable to do this??? Then why are you not put up this serious matter to piyush bansal ceo of lenscart.com. immediately connect with piyush bansal should considered my serious matter and100% resolve and orders to instruct to transfer both amounts immediately in my account immediately... Now immediate connect with piyush bansal immediately... Upgrades forward as you get...

Verified Support

Apr 21, 2017

Lenskart Customer Care's response Hi Dinakar, we tried calling you on your registered number, however, couldn't connect. Please share the preferred time for call back so that we can call and discuss it better.