[Resolved] Lenskart — Complain bad customer service and following social media attitude | |||||
Dear all it is to notify that the lenskart is deleting my reviews on social media sites and there is no response on it . Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Mar 15, 2016 Lenskart Customer Care's response Hi Sachin, this is in reference to the issue which has been raised by you. As per the telephonic conversation, we would like to inform you that we have already provided you with the best possible resolution. We can certainly go ahead and provide you with another product but adding to that what you are asking for is not possible. We apologize for not being able to help you but we have already taken a final call on this issue and hence, we will not be able to take this issue forward. Thanks- Anamika
Verified Support Mar 21, 2016 Lenskart Customer Care's response Dear Sachin, we regret for the inconvenience you went through, we have already shared your feedback with the concerned teams to rectify the errors and improve further. We would like to inform you that we have placed another order (order # [protected]) for the same frame you selected with Photochromatic Lens with no cost hence, your issue stands resolved with us. If you face any issue please feel free to contact us.
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 3 Comments | |||||
Comments
t is with disgrace that i need to bring to notice of all dear friends here that lens kart is so rude that first they insult people then they accept their mistake through written apology, then they repeat the same mistake again and when some one is reaching masses with their review that what they do, I have requested a call from senior manager of lens cart yesterday how ever this is how lens kart is suppressing voices from people about their reviews. dear lenskart we have family and friends who are getting acquainted with the horrifying experience that has been came across and the rudeness of communication has happened and all do have social media to share the experience that has went through followup case 1517165
Reply
company of disgrace is suppressing peoples true comments by blocking them up dear anamika i am still awaiting your findings on my last post . alternatively send all your supportive findings of the case so I can use it to file a consumer court case based on the insult done to my disabilities
dear all I have made a complain from my different social media page it says some one is working on the case still
what a joke !!!
dear all I have made a complain from my different social media page it says some one is working on the case still
what a joke !!!
no replay ????????
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