[Resolved] Lenskart — complaint against an employee of pune mg road showroom centre

Navish Mishra

from Pune, Maharashtra

Address:

411001

This is a complaint against one of the employee (Mr. Kumar) of lenskart showroom located in pune on mg road. This person doesn't knows how to talk to his customers. Today i went to the showroom to buy a pair of specs and i requested the employee to see if something can be done to pre-pone the delivery date. But the employee (Mr. Kumar) was rude while stating "i[censored] want to buy, then buy, the delivery date will remain the same. I[censored] want u can wait or can leave" pointing towards a lady who accompanied me.
I would request lenskart to take this seriously so that other customer doesn't go through the same.
Date: 06/02/2018

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Mar 10, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2018

Lenskart Customer Care's response Hi Navish, I'm sorry that you feel this way. I'll surely forward your feedback to our concern team for them to look into this. Thank you for your feedback. We highly appreciate your feedback as it will assist us in becoming better at what we do.