[Resolved]  Lenskart — Computer glasses

Address:Thane, Maharashtra

Actually, I just purchased the computer glasses a few days ago. I have the bill and also after purchasing the another day it fell down and it was so delicate that after falling the frame got broke and then when I visited Store Sir, they told me it won’t be repaired. You will have to purchase a new one again in order to use it and I just purchased it with my gold membership. If the action is not taken, I will make sure that every thing as fair by approaching social media, such as Twitter, Facebook, Instagram, etc Because this was not the behaviour expected from well-known company lens card and also I haven’t seen any kind of spectacles that can’t be repaired and if it can very well, they wouldn’t have been existing only So please see to the matter mentioned above also I am attaching some pictures and you can see that no particular part is broke. I need can be repaired if wanted to be repaired.
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May 24, 2023
Complaint marked as Resolved 
Verified Support
Apr 16, 2023
Lenskart Customer Care's response
Hi There! We can understand the situation and we really apologize for the inconvenience caused. Further, we request you to kindly share your order & contact details so that we can assist you in a better manner. Thank you
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