[Resolved] Lenskart — contact lenses received damaged | |||
I have ordered contact lenses through lenskart and this is the 3rd consecutive time I have received damaged lenses. Each time the left eye lenses are fine but the right eye lenses are chipped or cracked on the edges. I have called the lenskart customer support for my previous order but did not receive any help. Below are the details of my previous order. Order# [protected] Placed on 11 April 2019 Item Bausch & Lomb Soflens Toric 1 lens PID 112775 QTY 6 This is really disappointing as it's the 3rd time I have received the damaged lens. Please help me in getting this sorted out. Thanks, Shubhra Gupta Was this information helpful? | |||
Jul 14, 2019 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Jun 12, 2019 Lenskart Customer Care's response Dear Shubhra! We deeply regret the inconvenience caused. We never want our customers to experience anything like this. Considering the same as important we will be contacting you shortly so that we can assist you further.
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