Lenskart — Customer care executives Rude behaviour and misbehave

Lenskart — Customer care executives Rude behaviour and misbehave

L Luv tewari Jul 10, 2021 Jul 12, 2021 This thread was updated on Jul 12, 2021

One of your executive misbehaved with me on call, i have all the recordings with me, and I am sharing his contact and name [protected] Sharath, he has no professionalism at all. Does he even respects his job, he dont have manners and you are hqving these types of executive as your employer is a big loss to you, they are the main reason behind downfall, improve your employees quality before its too late. Was this information helpful? No (0) Yes (0)
Lenskart customer support has been notified about the posted complaint.
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Advocate Bandana Singh

Jul 12, 2021

They did not give any solution and closed my ticket without acknowledging me about it.

Lenskart Customer Care

from New Delhi, Delhi

Jul 12, 2021

Verified Support

Hi Luv! We understand your urgency to get the resolution, trust us we also want to get this resolved. However, our team is already working on this concern. Please allow us some time & we will provide you with an update at the earliest. Thank you for your patience.