[Resolved]  Lenskart — Damage Lens of my specs while tightening

Address:

802 Wellington CHS, Hiranandani Estate, Off GB Road, Thane (West) - 400607

Today afternoon i visited lensekart store at patlipada near hiranandani estate, thane west to buy a reading spec for my daughter. While i was looking at the right frame, i requested the salesmen asfaq and unish to tighten my existing spec, he verified my details in the system and agreed to do so.

After 10-15 minutes he returned my spec and i was shocked to see that layer on the lens has got damaged because of heat he applied for tightening it. When i complained, they refused and started arguing. All this has happened in front of me. My expensive glass which i bought from lenskast almost a year and half-back is of no use.

Kindly resolve my complaint as soon as possible