[Resolved] Lenskart — Damaged piece | |||
My Oder no . [protected] I have placed 2 pairs .. out of the 2 pairs, one pair is damaged ( glass is out of the frame ) . Upon asking to the store, the executive reply ( sir as you have cylindrical power so the lens will come out of the frame ) This Lenskart people as so much unfamiliar about the products .. (Even if you go to a local store also they give a spec with is completely in size the glass in the frame ) This also don’t know the Lenskart store assistant.. online assistance helped me with replacement it’s my second time happen the same previous Oder no . [protected] Very bad experience.. I totally won’t suggest or would recommend anyone for Lenskart Was this information helpful? | |||
Nov 5, 2021 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Oct 01, 2021 Lenskart Customer Care's response Hi Prakash! We will definitely help you in this matter. We are currently reviewing your account information and be assured we will try our best to answer all your questions. We will be contacting you at the earliest. Thank you.
| |||
Add a Comment | |||
78%
Complaints
1643
Pending
238
Resolved
1208
View all 1643 Lenskart reviews & complaints
+91 99 9989 9998
Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
View all Lenskart contact information
Post your Comment