Lenskart — Damaged product no one came for exchange pickup | |
I bought one Vincent chase glass from Lenskart, whwn I opened it it screw came out from frame. When I tried to reinsert the screw the leg is not even matching with frame. Then I contacted Lenskart still now after 17days no one have came for the return pickup. Lenskart people are still saying another 48 hrs 72 hrs and it goes on. Now I strongly believe no one is going to take the responsibility and why a need of costumer service for Lenskart. Wonderfully cheated. Was this information helpful? | |
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Lenskart customer support has been notified about the posted complaint. Verified Support Nov 19, 2020 Lenskart Customer Care's response Dear Mundhu, we never want our customers to face an issue like that. We apologize for the hassle. We request you to kindly share your order ID/contact info and we'll resolve your concern at the earliest.
Nov 19, 2020 Updated by Mundhu They asked me to send the product myself through a courier service and I sent it. Waiting for the response. | |
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