[Resolved]  Lenskart — Defective lenses with different thickness provided

Address:

No. 30/1, Srinivasa Layout, 11th main, 7th cross, Hongasandra, near devarachikkanahalli chowdeshwari temple

I had bought 2 pair of lenses from Lenskart in December with order ID [protected], intially i did not notice anything but when i started feeling uncomfortable wearing and get headache i noticed that the lenses are of different thickness. I checked my old lenses and they were of same thinckness, When i went and checked with Lenskart shop where i purchased they were casual and and said it is due to different power that it is of different thickness. I raised online complaint, but they just close the ticket saying the same reason and asking me to order new lenses. They have said that they provide 1 year warranty on lenses but i don't understand on what they are giving warranty. Really Pathetic service from lenskart. Please intervene and provide a solution.

Complaint References: 12532527, 12531498