Lenskart — Defective spectacles

madaan sahab

Jul 1, 2021

Address:

3/116 first floor , front side, subhash nagar, New Delhi

On 28.06.2021, a lenscart official came to my place for trial visit. I selected two glasses which were on scheme. One of the specs was defectivel and misalligned. I have called the official to visit my place again and get the defective piece replaced.
But no one visited. You are requested to send a person to my place so that he can collect the faulty glasses and bring back the correct one.
My no. [protected]
The person who visited my place was Mr. Kumdan

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Comments

Lenskart Customer Care

from New Delhi, Delhi

Jul 1, 2021

Verified Support

Hi Madaan! Sorry to hear about your unpleasant experience. Please help us with your order/shipment number at [protected]@lenskart.com. We will get back to you as soon as possible.

Lenskart Customer Care

from New Delhi, Delhi

Jul 1, 2021

Verified Support

Hi Madaan! Sorry to hear about your unpleasant experience. Please help us with your order/shipment number at [protected]@lenskart.com. We will get back to you as soon as possible.

Lenskart Customer Care

from New Delhi, Delhi

Jul 13, 2021

Verified Support

Hi Madaan! We have taken note of your complaint, however, the Order ID or registered number is not mentioned in your complaint. Kindly share the necessary details with us at [protected]@lenskart.com so that we can assist you accordingly. Thank you.