[Resolved] Lenskart — Deffective frame

Naresh Katyal

from Agra, Uttar Pradesh

Address:

Faridabad, Haryana

I bought a specs from Lenskart faridabad store 3months back, but the frame is deffective.co has given a 1 year warranty, but the store officials refusing to repair the same, I am giving you 24 hours time to do, otherwise I Will be compelled to forward my case on different platforms
Naresh katyal. My mobile no. Is[protected] and invoice noRST2704989 DT13/06/2016, it is further added that the salesman given me the guarantee for frame and glass in verbal also.We heard about the name of Lenskart that they are selling best specs but now I understand that they are cheating from there end.

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Oct 16, 2016

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Sep 14, 2016

Updated by Naresh Katyal I am again requesting to do the same soon

Verified Support

Sep 14, 2016

Lenskart Customer Care's response Hi, we regret the inconvenience that has caused. We will be calling you shortly to discuss this further.

Verified Support

Sep 15, 2016

Lenskart Customer Care's response Hi Naresh, we request you to share the order ID with us so that we may get the issue resolved.We also tried to call you but were unable to connect with you. Please share a preferred time to call you so that we may connect with you.