[Resolved] Lenskart — delayed delivery of product power glasses and sunglass

Umar Rashid Makrani

Website:

lenskart.com

Hello!
I had placed the order#[protected] on friday, august 24, 2018 11:30 pm and after few days i received mails that sorry they missed my order.
I am abroad and i had put another contact number when i updated the my contacts in the first sorry email.
Further to this i have had several orders to lenskart before and all of them had been delivered on time on the same address. Today because i called my sister and found out that the order is not delivered, i tried to track the order foundout that the status is “returned to origin at shipper's request”.
I tried to contact the lenskart.com but there is no any place to support on the website. I tried sending email to sales the email bounces back.

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Oct 11, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2018

Lenskart Customer Care's response Dear Faizan, we regret the inconvenience. This isn't intended from our end. We would like to look into this and get things right for you. Request you to allow us some time to get the details checked. We will connect with you shortly for further assistance.