[Resolved] Lenskart — delivery delay and unprofessional staff at the store

[Resolved] Lenskart — delivery delay and unprofessional staff at the store

A Aym Sahoo from Gurgaon, Haryana

I had placed a order on 11th february, 2018 at the noida store (Shop no. G6 & g6a, ground floor jo p plaza, sector 18) which was supposed to reach my home address by 19th february. I haven't received yet and the staffs at the store are so irresponsible that they don't call back even after i have notified them about the issue. They act smart by making a proxy to my call. It's my request that you please take immediate action. Order details: Order & order date - [protected], 11feb 2018 Payment method - offline cash +1 photos Was this information helpful? No (0) Yes (0)
Mar 31, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Feb 22, 2018 Lenskart Customer Care's response Dear Customer, we apologize for for the inconvenience caused. We tried calling you, however, couldn't connect. We would like to inform you that your order is in processing stage and we are expediting the process of getting your order dispatched to you at the earliest.
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