[Resolved] Lenskart — Disallowance of verification of product by delivery boy

kajal Bhattacharjee

from Lala, Assam

Address:	788003
Website:	lenskart. com

My order no.is [protected] which is not being received by me because of misbehavior of the delivery boy...your company must have the objective of customer satisfaction ...on delivery of product we are unable to verify the product delivered by the delivery boy. ..payment should be made after the product is verified by any consumers. .we used to verify the product in front of him...but his behavior was extremely rude...please employ well cultured employees. ..as a result we have not received the product ...hope for your better service . Consumer satisfaction is prime. .hope for quick action thanks

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Oct 21, 2016

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

Lenskart Customer Care's response Hi Kajal, really sorry! We’d never want you to experience something like that. We'll be calling you soon to discuss this further.

Verified Support

Sep 19, 2016

Lenskart Customer Care's response Dear Kajal, we tried calling you but were unable to connect with you. As we have not been able to connect with you on multiple occasions, we are closing the ticket. Please connect with us in case of any further assistance and be assured that we will surely assist you to the best of our abilities.