Lenskart — Exchange or refund with penalty

Address:	Koperkhairane sec19 ,navi mumbai , Maharashtra
Website:	Lenskart.com

I have ordered one glasses in which lens power' was selected wrong by an executive of lenskart and they are stating that cannot exchange and giving reasons and they said wait 15 days it will be fixed with eyes and it will be comfortable, but later on we get to know that the power was wrong which was selected, and now they are saying that they will not give an exchange option, now they deinied to give an store credit, lk cash + cash which was paid so, its an executive mistake so they should returns store credit lk cash aditional money which was paid with penalty