[Resolved]  Lenskart — Eye glass

I ordered a pair of eye glasses, 1 i kept with me, one more eye glass quality was so bad so i sent it back by raising exchange product request, they took back the glass from me, it been 4 months i havent got replacement product, am just done with writing mails, calling them its, am not able to place replacement order with their application and they are not placing any order behalf of me. I just want a replacement of product.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Complaint comments 

Comments

Order id: [protected]
Dear Madiha, we are really sorry for not able to live up to your expectations. We would request you to share your order number with us at [protected]@lenskart.in as here the order ID is not visible as its a confidentials detail.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1643
    Pending
    238
    Resolved
    1208
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information