[Resolved] Lenskart — eyeglass are not aligned properly and received broken

Nikhil901

from Noida, Uttar Pradesh

Address:	F-47 Vatika , sun city vistaar, Bareilly, Uttar Pradesh, 243002
Website:	Lenskart.com

I bought 1 golden eyeglasses from lenskart on 15 june 2019 from the bareilly lenskart store but when i received it they were not aligned properly and was broken and when i complained in the bareilly lenskart store they saying it is my fault and the store manager is misbehaving with me so i request lenskart to kindly replace the eyeglasses or repair the eyeglasses

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Jun 30, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Jun 26, 2019

Updated by Nikhil901 Order id - [protected]
Phone number - [protected]

Verified Support

Jun 27, 2019

Lenskart Customer Care's response Dear Nikhil, we apologize for the inconvenience caused. Please rest assured that we are here for your services. We wish to inform you that due to security reasons of the platform we are unable to view your order ID and contact number. Kindly share your order ID/contact number with us at [protected]@lenskart.in so that we can assist you better.