[Resolved]  Lenskart — eyeglasses frame

Frame purchased in 2016 august 8th. A rubbery part from the temples started chipping off on its own. I complained verbally to the store staff around the month of july 2017 (Warranty still on). Sent them a photo and they asked me to wait as they had to send the report to the main office. After a few days i was told that nothing can be done about it, stating breakage not under warranty. This wasn’t breakage, this is chippping off. I have purchased several frames from them for myself, my wife and my son. I recently purchased 2 frames on the 5th jan 2018. Store located in bangalore. Frazer town. Coles road. Hope something can be done. I am not asking for a new frame. If temples could be replaced, it would be fine.