[Resolved] Lenskart — Eyeglasses - product id:108850/lens power is wrong.

Deepak Singh Azad

Address:

110023

Sir, My name Deepak Singh(Advocate High Court) my order id [protected] dated 20-12-15.I was requested to you kindly recheak my lens power which is wrong as i booked.Before this complain i send two ttimes complain request.But no any action taken from your side. So, it is requested that may kindly take necessary action in this regard. Thank You.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Jan 11, 2016

Lenskart Customer Care's response Hi Deepak, apology for the inconvenience caused. As per our telephonic conversation, we have booked your home repair appointment-[protected] and we ensure you that team will visit and resolve the issue to your satisfaction. At Lesnkart, we aim at maximum customer satisfaction and ensure premium products and services round the clock.

Related Lenskart reviews

View all 1643 Lenskart Reviews

Comments

sam10

from Mumbai, Maharashtra

my case is in fallow up under the follow up with reference id 1517165. will defiantly like to say !!! The downside? Sometimes a company will respond quickly to save face of its own but be less motivated to actually resolve the problem. this is
what is going on with my above discretion on the post lens cart is doing same blunder again and again and management comfortable with a statement we understand !!!