[Resolved] Lenskart — eyeglasses-replacement order not placed. | |||
I had purchased the eyeglasses rs 4791 from lenskart store electronic city branch but the fitting and the quality was not appropriate. I told the store to place a replacement order 2 days back (Which falls under 14 day exchange policy by lenskart) but still the order is not placed. I have returned the eyeglasses and the accessories with it as well. Whenever i callvisit the store they just tell that they will place the order and i will get the message but i have not got any confirmation yet. Details: Order number (To be replaced):411516 Was this information helpful? | |||
Oct 24, 2017 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Sep 15, 2017 Lenskart Customer Care's response Hi Raushan, we regret the inconvenience caused to you, please allow us to get the complete details checked and we will call you to share an update.
Verified Support Sep 21, 2017 Lenskart Customer Care's response Hi Raushan, as discussed, the issue has been resolved now. Please let us know if you need any further assistance.
| |||
 1 Comment | |||
Comments
I have purchased 2 frames last week in a nearby lenskart store... Within a week I have scratches on one of the frame's lens..u ppl make ppl believe that u provide good quality lens.. This happened within within days of purchase.. I[censored] can't provide the quality then why do u make ppl believe
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
78%
Complaints
1643
Pending
238
Resolved
1208
View all 1643 Lenskart reviews & complaints
+91 99 9989 9998
Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
View all Lenskart contact information