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[Resolved]  Lenskart — Failed to deliver the order as well as refund

I placed an order on 3rd July and received following message:-
Order Placed at Lenskart.com: Lenskart Air Online Eyeglasses . Ref: [protected] for Rs 3584.00. Partial items may be dispatched in different shipments for faster delivery. Estimated delivery by 10 Jul 2021.

Today on 22 July I am still waiting for delivery.

Now when I again called the store I received following message:-
Refund of Rs 3584.0 against your Lenskart order #[protected] for Lenskart Air Online Eyeglasses has been processed through StoreCredit. (1Store Credit = Rs.1).

Kindly stop wasting my time. Why do you think that I would be interested in running around your store again. Please refund my money in my account as soon as Possible.

Very high standards of poor service Lenskart.

Kindly stop this torture now.
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Sep 17, 2021
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2021
Lenskart Customer Care's response Hi Amit! We deeply regret the unpleasant experience with the product. We would also like to inform you that the complete refund of Rs. 3, 584.00 has been initiated on 11th Aug 2021. This refund has been successfully processed in your bank account on 12th Aug 2021. If there is something else you wish to discuss, we will be happy to answer all your questions. It helps us to serve better every day. Thank you.
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Comments

Hi There! Sorry to hear about your unpleasant experience. Please help us with your order/shipment number at [protected]@lenskart.com. We will get back to you as soon as possible. Thank you.
Reply
Hi There! Sorry to hear about your unpleasant experience. Please help us with your order/shipment number at [protected]@lenskart.com. We will get back to you as soon as possible. Thank you.
Reply
that is LensKart, Better visit local shop for 200% better service and Quality product.
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