[Resolved]  Lenskart — frame replacement

Address:Hyderabad, Andhra Pradesh, 500060

Hi
I am chakradhar purchased two set of john jacobs frames in month of oct-17 from lenskart champapet branch.

Order:[protected]

Last week onwards i started using the frame and saw that there was alingment issue. So i went to nearest branch of lenskart and gave it for proper alingment. Next day i collected the frame.

Today when i opened the box and saw that there was damage on frame which mat material and scratches on lens

Kindly replace the frame as soon as possible as this is a damage done by lenskart staff when i gave for alingment.

Contact:+91-[protected]
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Feb 6, 2018
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2018
Lenskart Customer Care's response
Dear customer! Our sincere apologies for the inconvenience caused. We will connect with you shortly for better assistance.
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