[Resolved] Lenskart — getting too much eye problem after getting too much eye problem after using lenskart specs

24natraj

from Chennai, Tamil Nadu

Address:	600073
Website:	www.lenskart.com

At the time of eye checkup my power is -.75 for both eye. Before using the specs i can able to see the text with little bit blur. I have used lenskart specs nearly 3 month. Now i can able to feel i’m getting too much eye power after using the specs. Even i can’t able to see the big text also. I’m feeling like my eye power is getting increased. Please do the needful.

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Aug 2, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2018

Lenskart Customer Care's response Dear Natraj, we apologize for the inconvenience caused. Kindly share your order number/contact number with us so that we can look into the matter and assist you better in this regards.

Verified Support

Jun 22, 2018

Lenskart Customer Care's response Dear Natraj, We request you to kindly share your order number/contact number with us so that we can assist you better in this concern.

Verified Support

Jun 23, 2018

Lenskart Customer Care's response Dear Natraj, We request you to kindly share your order number/contact number with us so that we can assist you better in this concern.

Verified Support

Jun 24, 2018

Lenskart Customer Care's response Dear Natraj, We tried to reach out to you on multiple occasions but were unable to do so. In our previous posts, we requested you to provide us with order details/ contact details to connect with you for further assistance. Unfortunately, in the absence of any response, we are unable to pursue this further. Hence, we are closing this ticket. Once we receive the response from your end, the case will be automatically reopened.You can also write us back on [protected]@lenskart.in. We value your association with us.