[Resolved]  Lenskart — Glass broken

Address:Bhayandar west

I prachi patil would like to inform you that I had purchased lenskart frame glasses from miraroad mumbai store on[protected] . I was informed by lenskart staff from miraroad store that frame glass is unbreakable but to my disbelief that frame glass has broken as per image attached for you reference.

I had purchased the product because I believe I would get best quality product from lenskart but I was wrong, in less than 2year the frame glass broke toady[protected] I went at the miraroad store to inform them about the poor quality product delivered to me, but the store manager was not able to resolve my issue.

I request you to kindly look into the matter and do the needful. Kindly reply me at my mail id bharti.d.[protected]@gmail.com
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Jul 28, 2022
Complaint marked as Resolved 
Verified Support
Jun 21, 2022
Lenskart Customer Care's response
Hi There, Sorry to hear about your unpleasant experience. Please help us with your order/contact number at [protected]@lenskart.com. We will get back to you as soon as possible. Thank you
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