[Resolved] Lenskart — glass shining

Rajesh Allam

from Hyderabad, Telangana

Address:

530051

I was purchased john jacobs frame with glasses in month of nov 2016.

Few days back when i was cleaning my glasses i observed some glass pieces coming out. Today i went to lenskart showroom located at nad, vizag. They had seen simply said that ur glasses shining was gone.

How would shining will be erased with in 1.6 years... It costs up to 4000 rupees

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May 8, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2018

Lenskart Customer Care's response Hi Rajesh! We understand your point of view. Kindly share the order details and we will connect with you.

Verified Support

Mar 25, 2018

Lenskart Customer Care's response Dear Rajesh!! Please share your order id/ registered contact number so that we can assist you in a better way.

Verified Support

Mar 26, 2018

Lenskart Customer Care's response Dear Rajesh!! We still await the revert from your side. Thus, kindly share the order/contact details and we will connect with you.

Verified Support

Apr 02, 2018

Lenskart Customer Care's response Dear Rajesh! Since we have not received the revert, we are closing the case as of now. Please feel free to revert so we can proceed accordingly.