Lenskart — home eye check service not provided even after payment was made

Address:	411027
Website:	Lenskart.com

This is such a bad service provided by lenskart. I had made the payment for my order id [protected] and booked a home eye check up for 2nd june'18 from 9am to 11am. I was waiting for the person to visit but no body came for eye check up. I called lenskart and they told me sir your payment was confirmed bit late so we couldn't booked your appointment for your preferred time slot. They was no confirmation from lenskart for this issue, i called them by my own. After some time i had received a call from lenskart senior person manisha. She apologize me and again set a new time slot 3rd june'18 and she made sure that this visit will happen for sure. And here it is, i am still waiting again and no body came till now. I called them again and they said sir appointment was not confirmed due to some technical issue.

I request lenskart to close there home eye check up service if you are 'incapable' of providing the service to your customers. You have taken my money and not providing the service as well.