[Resolved] Lenskart — Home eye's check up related

[email protected]

from Mumbai, Maharashtra

Oct 10, 2021

Address:

MUMBAI

I need to clarification about my today's appointment, if you're representative is not able to come at my place for check up that's not my problem. I already asked your representative that i can go near by outlet for eyes check up and your representative said that no. Our representative will come at home and check your eyes free of cost with your flexible time.

If you're not arrange people for home visit that's no totally Customer's problem . It's totally your coordination problem. I want to compensate for this I'm ready to go to the store tomorrow and check my eyes. But I want to compensate for the inconvenience.

One more thing is your two representative cut my call without resolve my queries. This is what I expected from your Team. Very bed experience with lenskart.

I hope. I get response from you soon.

+2 photos

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Nov 11, 2021

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2021

Lenskart Customer Care's response Hi There! We will definitely help you in this matter. We are currently reviewing your account information and be assured we will try our best to answer all your questions. We will be contacting you at the earliest. Thank you.