[Resolved] Lenskart — I am not getting frame PID 128054

kishujay

Jul 10, 2021

Address:

Pune

Dear Sir / Madam, Due to small accident my frame was broken. Glasses are progressive & it's good in condition. In your MG Road Pune branch they are saying frame is out of service it is not available. My glasses are progressive & it's very costly. So I have to fit in new frame but it's not available. Frame number is PID 118054. So due to not available of frame how I can spend agin for new glasses. You have to think for customer also. Not available answer is excepting from your company. Pl call me & solve my problem.
My phone number is [protected]

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Aug 23, 2021

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2021

Lenskart Customer Care's response Hi there! We will definitely help you in this matter. We are currently reviewing your account information and be assured we will try our best to answer all your questions. Will be contacting you at the earliest. Thank you.