[Resolved] Lenskart — I did not recieve the product

[Resolved] Lenskart — I did not recieve the product

S STamboli from Pune, Maharashtra Feb 19, 2022 Feb 28, 2022 This thread was updated on Feb 28, 2022

I ordered two specs from lenskart on 12 feb 2022, the expected delivery was on 16 feb but it got delayed so i contacted customer care, they informed me that my product will get delivered in 24-48 hours. On 19 feb 2022 when i checked the application, the application is showing the product is delivered but i did not recieve my product +1 photos Was this information helpful? No (0) Yes (0)
Apr 7, 2022 Complaint marked as Resolved Verified Support Feb 21, 2022 Lenskart Customer Care's response Dear There, Sorry to hear about your unpleasant experience. Please help us with your order/contact number at [protected]@lenskart.com. We will get back to you as soon as possible. Feb 22, 2022 Updated by STamboli The order id is [protected] Verified Support Feb 28, 2022 Lenskart Customer Care's response Dear There, Sorry to hear about your unpleasant experience. Thanks for confirming the delivery of the order. We will further use the feedback to make us better and to ensure this does not happen again. Thank you.
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