[Resolved] Lenskart — I haven't got my bill yet even after a month

sweta kar

from Burla, Odisha

Address:

Khordha, Odisha

I had ordered from 20 th january, but till 13 february, i havenot got my bill, how would i replace? I have complaint 3 times to their central costemer care, i even have returned my product at the store after just 7 days from i received my product, but yet no response, my order no. [protected], my eye power is -5.5 but yet u people are torturing me, i did mistake by choosing lenskart.

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Mar 23, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

Lenskart Customer Care's response Dear Sweta, we regret the inconvenience caused to you, please allow us some time to get the complete details checked and we will call you to assist.

Verified Support

Feb 20, 2018

Lenskart Customer Care's response Dear Sweta, as discussed, your order has been delivered to our store and you may collect it from there. We are closing this ticket as of now and it will be re-opened once you will revert us back.