Lenskart — Im complaining about after sales service

Address:Ground Floor, 2nd Main Road, Sampige Rd, Malleswaram, Bengaluru, Karnataka 560003

The nose pads of my spectacles were damaged after the purchase of 1.5 months

When I visited the store and asked for the kind of nose pad i want (silicone or air chambered)
The employee agreed to that and took my spectacles inside a room in the store
And later when he came back…he just installed a very bad kind of nose pad(literally hard like a plastic) its very uncomfortable

When i asked him about that…he was irresponsibly saying that we do have is this kind only (plastic) and now i can’t put back the old one…its in the bin
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Hi There, Sorry to hear about your unpleasant experience. Please help us with your order/contact number at [protected]@lenskart.com. We will get back to you as soon as possible. Thank you

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