[Resolved]  Lenskart — Imperfect frame.

Address:ABHAV LENSES null Maruthi Krupa No- 1637/19,80ft main road Bank Colony Bengaluru - 560050 Karnataka, IN

I purchased spectacles from lenskart and after delivery I found that the line connecting the 2 side, it's right side was tilted up and looked awkward and I said them to look into them . They said that they will rectify them by sending to lab and after 2 days they gave the same frame. I want it to be rectified.
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Aug 6, 2021
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
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Dear Shankar, we never want our customers to face an issue like this. We sincerely regret the hassle you've faced. Kindly share your order ID/contact details and we'll be glad to resolve your issue on priority.

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