[Resolved] Lenskart — indifference n rudeness of staff

Vedika Anjana

from Bengaluru, Karnataka

Address:

no 6, 9th cross, sannidhi, chandralayout vijayanagar bangalore, 560040

Most obnoxious staff who behave so rudely with us... Went we call them they hv the audacity of cutting calls. The prices are so xpensive n at least we deserve to b treated properly! No follow up calls... Immature guys handling billing. They employ trainees who don't even know how to respect elders. I will never purchase from lenskart. I shopped at chandralayout vijayanagr branch, bangalore. Wish u wud give them training in manners than sales!!

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Sep 16, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2019

Lenskart Customer Care's response Dear Vedika! I certainly understand your frustration here and realize what you are going through as of now. It’s a humble request to kindly allow us one last chance to serve you better. Please share your order and contact details so that we can get in touch with you to assist you better regarding the concern raised.

Verified Support

Aug 04, 2019

Lenskart Customer Care's response Dear Vedika, apologies for any inconvenience caused. We would like to look into this and get things right for you. Please share your order ID or registered mobile number to assist you better regarding the concern raised.

Verified Support

Aug 05, 2019

Lenskart Customer Care's response Dear Vedika, We tried to connect you on multiple occasions, however, we couldn't connect due to unavailability of details. We request you to write us back on [protected]@lenskart.in for better assistance and quick resolutions. WE would be happy to help you out.