[Resolved] Lenskart — Issue to replacement of product

Karan_verma93

Feb 14, 2022

Address:	vill.dodhwan po bhojpur teh sundarnagar distt Mandi Himachal Pradesh
Website:	Lenskart

Dear sir
I purchase two glass date 5/2/2022 from store Sundernagar district Mandi Himachal Pradesh.Here i got offer buy 1 get offer and I got my order 7/2/2022 here I got issue on one glass before accepting my order and i told to him for replacement and they assured to me.Till now I didn't take any information from store i already complaint to customer care but they also give me only sympathy.I want to replacement my order as soon as possible.Here i see police for replacement only 14 days and one week passed away but no conclusion for my replacement.Please take seriously.
Regards,
Karan Singh
[protected]

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Mar 17, 2022

Complaint marked as Resolved

Verified Support

Feb 14, 2022

Lenskart Customer Care's response Hi Karan, We really apologize for the inconvenience caused. Please note that we are working on the issue raised by you. Kindly bear with us and allow some time. Solicit your patience

Verified Support

Feb 14, 2022

Lenskart Customer Care's response Hi Karan, please note that we are working on the issue raised by you. Kindly bear with us and allow some time. Solicit your patience.