[Resolved]  Lenskart — john jacob unresolved complaint continues

After several emails, lenskart came up with a standard discount voucher of 30%. Ridiculous that they choose not to write back even though this is my third email to them about the issue being unresolved.

The team would call back after reading this post saying we have done the maximum and does not accept that all issues cannot be negated just with discount vouchers.

It is sad to understand that the quality of John Jacob was of poor quality and it broke without any physical damage caused to it within 6 months o[censored]sing it. Now the vendor Lenskart doesn't want to take up any responsibility in resolving the complaint. Instead, they choose the option of not responding to such posts which I am repeatedly posting to them. I am very unhappy with the service and the product and would continue to throw the work of mouth to people about why they should not choose Lenskart.