[Resolved]  Lenskart — John jacobs ultimateflex

It's been 2 months I buyed a spect from you it's John jacobs ultimateflex the frame with the lens costs me ₹9000. I used the product and handle it with care and also keep it in the case then too the black colour of the spect has shredded the spects are getting loose to my face. Even caring too much scratches are getting on the lens. I want these issues to be fixed.
Was this information helpful?
No (0)
Yes (0)
Nov 19, 2022
Complaint marked as Resolved 
Verified Support
Oct 18, 2022
Lenskart Customer Care's response
Hi There! We can understand the situation and we really apologize for the inconvenience caused. Further, we request you to kindly share your order id/ contact details so that we can assist you in a better manner. Thank you.
Complaint comments 

Comments

Hi There! We can understand the situation and we really apologize for the inconvenience caused. Further, we request you to kindly share your order id/ contact details so that we can assist you in a better manner. Thank you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1643
    Pending
    238
    Resolved
    1208
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information