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[Resolved]  Lenskart — Lens specifications

I ordered a spectacle on 24/6/20 that arrived at 1/7/20. The specifications of the lens was given but the delivered product was defective. Instead of cylindrical l -1. 5 and r -1. 75, it is spherical.
I have tried both email and phone options to contact lenskart, but no answer.
I want quick resolution of this problem as i don't have a spare glass at the moment.
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Aug 8, 2021
Complaint marked as Resolved 
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Order no is [protected]
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Lenskart Customer Care's response, Jul 4, 2020
Verified Support
Dear Customer, we would like to make things right for you and we sincerely apologize for all the hassle. We request you to kindly share your order ID/Contact number so that we may assist you in a better way. You can also connect share your details at [email protected] for further assistance.
Dear Customer, we would like to make things right for you and we sincerely apologize for all the hassle. We request you to kindly share your order ID/Contact number so that we may assist you in a better way.
Reply
Dear Customer, we would like to make things right for you and we sincerely apologize for all the hassle. We request you to kindly share your order ID/Contact number at [protected]@lenskart.in so that we may assist you in a better way.
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