Felt like being cheated and literally fooled by the team lenskart at their store in Sec. 15, Faridabad who showed their inability to rectify Lenskart 1+1 (buy one and get one) gimmicky offer.
Firstly:
- they didn't explain the offer appropriately during demo or payment and
- when came to collect the glasses, went clueless and blamed lenskart latest policy.
In a whole both company and store seems to fool customers with their non transparent schemes and make money.
1) They give two separate invoices for 1+1 offer without mentioning anything about the offer/2nd item as free or with equivalent deducted charge. This two invoices anyone would get without having the offer also, so nothing special.
2) Moreover they are unwilling to provide a single invoice against the item mentioning about the offer (electronically or manually) and claim that single Order ID means that other purchased item came as free. Was this information helpful? |
Could you please post a public notification why for gold member ship 1 + 1 offer comes up with two different bill and that should need to pay even if we but the same brand (Vincent chase)
if i buy one it should comes up with another one absolutely free. then why it is not? is that a SCAM?