[Resolved]  Lenskart — Lenskart Air Online Eyeglasses (Ref.# [protected])

Address:	New Delhi
Website:	www.lenskart.com

I ordered a pair of spectacles from LensKart using a coupon code 'EYECON' received by a deal provider (talkcharge.com) offering a 70% off on complete order. Link of the deal for reference is here - https://www.talkcharge.com/coupon-deal/72670.

I got a message on WhatsApp by Lenskart couple of minutes back followed by a call stating 'Your prescribed powers are not compatible with the selected frame.' Point for general awareness here is - 'Power of the spectacles doesn't have any association or dependency on the frame used but on the lens the spectacle is using'. Later they asked me to cancel the order and showed me other options (including the one which I ordered at lower discounts) and asked to order again.

I insisted to speak to someone superior but the call got disconnected and later received no reply on the same. I need the order to be fulfilled by the company and give me a compensation for receiving false information.