Lenskart — lenskart cheating customers

 
1 Review
India
 [email protected] on Jul 23, 2019
Hi,
Lenskart cheated me by taking money for 1.74 index lenses and delivering 1.67 cheaper lenses.
I have paid approx 13000 rs and promised by dealer to get 1.74 index lenses

I have replaced the product twice but still they are giving same 1.67 index lenses, this is not the right way to do the business

Order number : [protected]

Also customer will not be able to find lens index provided by lenskart

Please avoid lenskart.

Thanks,
Lakshminarayana
[protected]

Complaint Status


[Jul 23, 2019] Lenskart customer support has been notified about the posted complaint.
Verified Support
Lenskart Customer Care's response, Jul 24, 2019
Dear Lakshmi!! We deeply regret the inconvenience caused to you. We always provide the best index as per the powers of the customer. We assure you that we will get the concern resolved in the best possible way.
Updated by [email protected], Jul 24, 2019
Still there is no resolution for the same. Lenskart charged me for 1.74 index which is almost double the price of 1.67, you people could have informed same while booking the order, this is complete cheating .
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    Customer satisfaction rating
    88%
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    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    Lenskart - lenskart cheating customers