[Resolved]  Lenskart — lenskart cheating me

Address:Hyderabad, Telangana

My order no [protected]
I ordered 22nd october for lenses and frames
Till now i did not get my product
When i called to customer care people they are giving reschedules reply
It is in courier we cant not anything they saying
What i have to do now i do not have a option,
I want go to consumer court because i paid money. Your are giving product
If you not respond properly i am going file a case against lens kart
What business doing with people is it professional business
I will write in social media.

Samanth raju atchi
Phone no: [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 13, 2018
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Nov 12, 2018
Updated by VENKATATCHI
My Order No [protected]
I Ordered 22nd October for lenses and frames
Till now I did not get my product
when i called to customer care people they are giving reschedules reply
it is in courier we cant not anything they saying
What i have to do now i do not have a option,
i want go to consumer court because i paid money.Your are giving product
If you not respond properly i am going file a case against lens kart
What business doing with people is it professional business
I will write in social media.

Samanth Raju Atchi
Phone no: [protected]

Verified Support
Nov 12, 2018
Lenskart Customer Care's response
Dear Samanth. We are sorry for the hassle we will be connecting with you to discuss further and assist you accordingly.
Nov 14, 2018
Updated by VENKATATCHI
My Order No [protected]
I Ordered 22nd October for lenses and frames
Till now I did not get my product
when i called to customer care people they are giving reschedules reply
it is in courier we cant not anything they saying
What i have to do now i do not have a option,
i want go to consumer court because i paid money.Your are giving product
If you not respond properly i am going file a case against lens kart
What business doing with people is it professional business
I will write in social media.

Till now the problem is not solved

Samanth Raju Atchi
Phone no: [protected]

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1644
    Pending
    238
    Resolved
    1208
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information