[Resolved] Lenskart — Lenskart is taking orders on premium brand eyeglasses and after one week they are compelling customers to select poor brand items | |
Order ID : [protected] Lenskart is taking orders on premium brand eyeglasses and after one week they are compelling customers to buy some other quality less eyeglasses which is manufactured by lenskart itself by saying that the ordered item is failed in quality check. This their strategy to sell worst eyeglass brand items like vincent chase and john jacobs. They are not at all replying to the customer for any queries. This is unfair and unprofessional. This is the first time I am facing such a behavior from an online seller. Was this information helpful? | |
Dec 26, 2016 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Lenskart Customer Care's response Hi Anoop, we deeply regret the inconvenience caused. As per our telephonic conversation, we are under process to provide you with the replacement. We will try to resolve the issue on priority.
Verified Support Nov 24, 2016 Lenskart Customer Care's response Hi Anoop, as per our telephonic conversation, we are glad to know that you received the product. Hence, we are closing the concern. We would love to see you shopping with us again.
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